Clear guidelines on how cancellations work at Vebloom — which services can be cancelled, under what conditions, and what to expect after a cancellation request.
Last Updated: September 7, 2026
This Cancellation Policy governs how clients may cancel services purchased from Vebloom. We have designed this policy to be fair for both parties — protecting clients from unexpected service failures while also ensuring that our team's time and work are appropriately compensated.
Please read this policy carefully. By purchasing any service from Vebloom, you agree to the cancellation terms described below. For refund-related information following a cancellation, please also refer to our Refund Policy.
Domain registrations and renewals are strictly non-cancellable and non-refundable under any circumstances. Once a domain is registered, the cost is immediately paid to the domain registry (e.g., Namecheap, GoDaddy, ICANN) and cannot be recovered.
This applies to:
This policy exists because domain registrations are instant and irreversible transactions with the registry. Even in cases of company-side errors (such as registering the wrong domain by mistake), we will work with you to find a solution but cannot guarantee a refund of the registration fee.
If you believe a domain was registered in error on our end, please contact us immediately at billing@vebloom.com and we will do our best to assist, though refunds of domain fees remain subject to registry policies.
If Vebloom fails to deliver a service due to an issue on our side, you are fully eligible to cancel and receive a refund. Company-side issues include:
In all the above cases, you are entitled to a full or proportional cancellation and refund without any penalties. Please document the issue and contact our support team to initiate the process.
If you choose to cancel a service for reasons not related to a company-side failure (change of mind, budget changes, pivot in business strategy, etc.), the following rules apply:
Client-initiated cancellations are generally not eligible for a full refund unless they occur within the 7-day window outlined in our Refund Policy.
Partial refunds for client-initiated cancellations after 7 days are calculated based on:
| Service | Client-Initiated | Company-Side Issue | Notes |
|---|---|---|---|
| Web Development | Conditional | Eligible | Within 7 days: full. After: prorated − 15% |
| App Development | Conditional | Eligible | Milestone-based; completed milestones non-refundable |
| SEO Services | Conditional | Eligible | Ongoing monthly — cancel before next billing cycle |
| Social Media Management | Conditional | Eligible | Cancel by 5th of the month for next month effect |
| Graphic Design | Conditional | Eligible | Once final designs approved, not eligible |
| Digital Marketing / Ads | Not Eligible* | Eligible | *Ad spend already deployed is non-refundable |
| Shared Hosting | Conditional | Eligible | Prorated refund after 7-day window |
| VPS Hosting | Conditional | Eligible | Prorated refund after 7-day window |
| Domain Registration | Not Eligible | Not Eligible | Non-refundable under all circumstances |
| Product Photography | Conditional | Eligible | Non-refundable after shoot is completed |
| Video Editing | Conditional | Eligible | Non-refundable after final video delivered |
"Conditional" means eligible subject to timing and the 15% fee + prorated deduction as per Refund Policy.
For monthly recurring services (SEO retainers, social media management, hosting, etc.):
Submit cancellation requests via email to billing@vebloom.com with your account details and the service you wish to cancel at least 5 business days before your renewal date.
Email billing@vebloom.com or WhatsApp +92 339 410 0038
Provide order ID, service name, and cancellation reason
We review within 48 business hours and confirm eligibility
Service cancelled and any eligible refund is processed
Please note: verbal or social media cancellation requests are not accepted. All cancellation requests must be submitted in writing via email or WhatsApp for our records.
If you believe your cancellation was handled unfairly or you disagree with the refund calculation, you may escalate your dispute by contacting our management team:
We aim to resolve all disputes within 5 business days. We are committed to fair and transparent resolution and will review all disputes with impartiality. Vebloom reserves the right to make final decisions regarding cancellation eligibility in accordance with this policy.
Vebloom reserves the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of Vebloom services after such changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
For all questions regarding cancellations, please contact: billing@vebloom.com
